Are you an experienced Administration Assistant looking for rewarding work in a supportive environment with stable employment and opportunities for growth? This is a full time position, working Monday - Friday with an immediate start. Apply today to join our team at Peace Haven.

About us: As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a well-lived life, with dignity and respect. Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

The role: The Administration Assistant provides general administrative and rostering support to both the General Manager and the facility. The position has direct responsibility for managing general office administration, reception, rostering, and associated support services. The Administration Assistant is responsible for liaising with employees, contractors, volunteers, visitors, residents, and their families at the facility.

Overview Of Responsibilities

Roster employees using Humanforce in accordance with the facility's staffing requirements
Review timesheets against the roster as required by the General Manager
Source and roster replacement staff in the event of illness or unexpected absenteeism
Approve and facilitate employee requests for schedule changes, ensuring minimal disruption to facility operations
Monitor and track attendance records, raising any concerns with the facility General Manager
Manage employee availability and leave requests to maintain optimal staffing
Manage and schedule all employee's onsite and online mandatory training education and maintain accurate staff records for the General Manager
Assist with the induction and orientation of new employees and volunteers as required, in conjunction with the General Manager
Provide a customer-focused reception service for the facility and promptly respond to or direct enquiries where required
Provide general administrative support to the General Manager (and other managerial employees), and perform a range of administrative tasks including but not limited to typing, photocopying, filing, answering telephone enquiries and general office duties
Ensure timely response to all enquiries, and refer any compliment or complaint to the General Manager
Any other task not defined but within the employee's skills, as directed by the organisation

Requirements

Minimum Certificate of Education or equivalent
Knowledge and experience of office procedures
High-level customer service skills
Advanced computer and word processing skills
Cash handling and banking experience
Current NDIS Worker Screening or National Police Certificate as applicable at the facility (or ability to acquire)
Recognised qualification (Cert III) in business administration
Experience in residential aged care administration.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

Benefits

Competitive Salary + Super and entitlements
Maximize Your Benefits: Get Up to $18,550 in Not-for-Profit Salary Packaging Incentives per FBT Year!
Unlock NFP Benefits: Enjoy Up to $7000 in Annual Tax Savings
A healthy and positive workplace culture.

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