Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations. We've been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we're not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Education Support Specialist to join our Data Team in Bankstown .

Requirements

Here's what you'll be doing:

Collaborate closely with the Education Team and key contacts from the school, including School Leadership and the IT Department.
Provide support to staff and students in utilizing technology
Respond to and resolve support requests using established processes and procedures
Empower individuals by helping them develop basic troubleshooting skills for common platforms
Create and develop training resources in various formats for staff, students, and parents
Lead training sessions to introduce new technologies and enhance existing skill levels
Establish strong relationships with staff from different areas of the school
Take shared responsibility for administering the Learning Management System and other core applications used for teaching and learning
Follow a Project Plan, manage competing priorities, and deliver projects within set deadlines

Here's what you'll bring:

An authentic passion for teaching and supporting others
Effective communication skills and the ability to explain technical scenarios in a clear and understandable manner
Exceptional attention to detail
Proficiency in using technology and creating training resources, such as user guides and video tutorials
Previous experience in a role involving teaching, education, technical support, and/or customer service that includes the use of technology
Demonstrated ability to follow through and complete tasks with a strong focus on customer satisfaction

Prior experience with the Compass Learning Management System would be advantageous. This role is based in an education setting, and is a 12 month contract full-time hybrid position, with 3 days onsite and 2 days remote.

Benefits

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

Extensive training and development opportunities that enable continual growth as part of your career planning
Extensive discounts and benefits to maximise your money
A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs
Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

Centorrino Technologies

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Education Support Specialist